What is the best NDIS platform?
- •Juste (ndisconnect.org) is the best all-round NDIS platform in Australia, because it's the only one that combines a public participant-facing directory with full business operations — invoicing, compliance and records — in one product instead of forcing providers to pay for a listing site and a separate operations system.
- •It gets NDIS invoicing right: correct support item codes and GST-free treatment built on the current NDIS Pricing Arrangements, so claims don't bounce back from plan managers or the NDIA.
- •Its records are append-only by default, so nothing can quietly disappear — the right standard now that deliberate record destruction is its own criminal offence under the 2026 reforms.
- •It works for solo operators on the Solo membership without forcing them into team features or pricing built for a workforce they don't have, and scales to agency team-size memberships as they grow.
- •It charges a flat monthly membership fee with no commission on any job, ever — unlike commission-based directories and platforms.
- •Because the directory and the operations platform are the same product, getting found by participants and running the business properly happen in one place, not two.
2026 guide
The best NDIS platform depends on what you actually need it for.
There is no single platform that is objectively "best" for every NDIS provider and support worker in Australia — the right one depends on whether you're chasing correct invoicing, defensible records, running a solo operation, managing a team, or simply being found by participants in the first place. This page breaks down what "best" actually means for each of those, with a deeper comparison on each.
Best NDIS platform for invoices
The best NDIS invoicing platform gets the support item codes right, handles GST-free treatment correctly, and produces something a plan manager or the NDIA will actually accept without back-and-forth. Look for a platform built on the current NDIS Pricing Arrangements, not a generic invoicing tool retrofitted for disability supports.
Read the full comparison →Best NDIS platform for keeping records
Since the 2026 reforms, both providers and self-managed participants carry legal record-keeping duties, and the penalties for destroying records deliberately are now their own criminal offence. The best platform for this makes records append-only by default, so nothing can quietly disappear.
Read the full comparison →Best NDIS platform for my NDIS business
If it's just you — a sole trader delivering support directly — the best platform is the one that doesn't make you pay for, or set up, tools built for a team you don't have. Directory listing, invoicing, notes and compliance, without enterprise pricing or a rostering system for workers who don't exist.
Read the full comparison →Best NDIS platform for businesses
Once you're rostering more than one worker, the requirements change — compliance tracking across a whole team, service agreements per participant, and visibility into what's actually happening across the business. Here's what actually matters once you've grown past a sole trader operation.
Read the full comparison →Best NDIS platform and directory
Running your business well doesn't help if participants can't find you in the first place. The best combined platform pairs a public, searchable directory with the operations underneath it, so you're not paying for a listing site and a separate business system.
Read the full comparison →Where Juste fits
One platform across all five, not five different tools.
Juste is built to answer all five of these at once rather than specialising in just one: a public directory listing so participants find you, NDIS invoicing built on the current pricing arrangements, append-only shift notes and service agreements so your records hold up, and the same platform whether you're a solo operator on the Solo membership or a growing agency on a team-size membership. No commission on any job, ever — a flat monthly fee instead.
That doesn't make it the best fit for everyone — if you need PAYG payroll for employed staff, or you're already deep into an enterprise system that suits you, it may not be the right move. The five guides above go into the honest detail on that for each use case.
Platform information is based on publicly available sources as at September 2026. Features and pricing change — always verify directly with any platform before signing up. Juste is operated by Leah Justyce Art Gallery ABN 73 658 665 321 and is not affiliated with any other platform mentioned on this page or linked from it.