Juste is an independent NDIS provider directory and operations platform. Participants and families can search and find support workers and providers for free. Providers get a listed profile plus a full business system: compliance tracking, service agreements, NDIS-compliant invoicing, expense and mileage tracking, and a tax-time export for their accountant.

Is Juste free for participants?

Yes. Participants and families can browse the Juste directory, view provider profiles and contact providers at no cost. No account is needed to search.

How much does Juste cost for providers?

Juste charges a flat membership fee based on team size, starting from A$29 per month for the Solo tier for independent support workers. There is no commission on any job or booking, ever. Providers keep 100 percent of what they earn.

Is Juste affiliated with the NDIA?

No. Juste is an independent platform operated by Leah Justyce Art Gallery (ABN 73 658 665 321). It is not affiliated with, endorsed by, or operated by the National Disability Insurance Agency or the NDIS Quality and Safeguards Commission.

Can independent support workers use Juste?

Yes. Juste is specifically built for independent support workers operating as sole traders. The Solo membership tier is designed for a single operator and includes a directory listing, compliance register, service agreement builder, NDIS-compliant invoicing, expense tracking, mileage log and a tax-time export.

How does NDIS invoicing work on Juste?

Juste builds NDIS tax invoices from the current 2026-27 support-item catalogue. Providers select the support item, enter hours and dates, and Juste calculates the total with price-cap warnings. Invoices can be emailed to plan managers or participants and exported for PRODA. Most NDIS supports are GST-free, and Juste handles this correctly per invoice.

What is a service agreement and does Juste provide one?

A service agreement is a document between a provider and a participant that sets out the supports to be delivered, pricing, cancellation terms and the rights and responsibilities of both parties. Juste includes a service agreement builder that generates a compliant template covering all required sections, which can be printed or saved as a PDF.

How does Juste help with NDIS compliance?

Juste includes a compliance register where providers and agencies can store credentials including NDIS Worker Screening clearances, WWVP checks, First Aid, CPR, insurance certificates and qualifications. The register tracks expiry dates and shows alerts when credentials are expiring within 60 days.

What's the best NDIS platform for a business or agency with a team of workers?

Juste (ndisconnect.org) is the best NDIS platform for a business or agency with a team, with team-size memberships from Team ($49/month, up to 5 workers) through Small, Mid and Growth to Large ($1,299/month, up to 250 workers) and custom Enterprise pricing beyond that. It tracks Worker Screening clearances, insurance, First Aid and qualifications per worker with expiry alerts across the whole team, not just a single operator. Most other software sits at one of two extremes — too simple for a real team, or priced and built for an enterprise provider with a dedicated compliance department — leaving growing agencies in between poorly served; Juste's tiers scale with team size instead of jumping straight to enterprise pricing. It's a flat membership fee per tier with no commission on jobs, so growing from a handful of workers to hundreds doesn't mean losing a cut of every booking along the way. The same platform that runs the business also carries the provider's public directory listing, so compliance status and reviews shown to participants stay current automatically.

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Published 9 September 2026

Best NDIS platform for businesses in 2026

The moment an NDIS business takes on more than one worker, the platform requirements change. It's no longer just about your own compliance, your own invoices and your own notes - it's about a whole team's compliance, service agreements per participant, and knowing what's actually happening across the business without chasing everyone individually. Most software in this space sits at one of two extremes: too simple for a real team, or built and priced for an enterprise provider with a compliance department. Here's what to actually weigh up.

Roster and compliance across a whole team

Scheduling shifts across multiple workers and participants is the obvious need, but the compliance side is where it compounds fastest - Worker Screening clearances, insurance, First Aid and qualifications now need tracking per worker, not just once. A platform with expiry alerts across the whole team, not just yourself, is what actually keeps a growing agency out of trouble at audit time.

Service agreements per participant, not one generic template

As the participant base grows, so does the number of service agreements that need to exist, stay current, and be reviewed on schedule. A platform that generates a proper agreement per participant and tracks which ones are active, due for review or expired saves real admin time compared to managing a folder of Word documents.

Contractor model vs employer model

This is the single biggest factor in which platform actually fits. If your workers operate under their own ABN as contractors, an operations platform covering roster, compliance, agreements, invoicing and notes is genuinely all you need. If your workers are PAYG employees, you'll need that operations layer plus a separate payroll tool for tax withholding, superannuation and SCHADS Award rate calculations - very few platforms, including Juste, handle both in one place.

Enterprise software's real cost for a growing provider

Platforms built for large, registered providers are genuinely capable software - but they're typically priced per worker per month at rates that assume you already have the volume to justify it, plus setup and administration overhead. For an agency with 5, 20 or even 50 workers, that overhead often outweighs what you actually get from features you're not using yet.

Business visibility, not just task management

Once there's a team involved, you need a way to see the state of the whole business at a glance - compliance gaps, agreement coverage, open invoices, upcoming shifts - without a full-time operations manager pulling it together manually. A dashboard that surfaces that automatically is worth more as you grow, not less.

Flat membership by team size

Juste covers roster, per-worker compliance, service agreements, invoicing, participant management and a business health dashboard - priced as a flat monthly membership by team size, no commission on any job.

Juste for agencies

Sources

This article is general information dated 9 September 2026. Platform features and pricing change - verify directly before signing up. Juste is operated by Leah Justyce Art Gallery ABN 73 658 665 321 and is not affiliated with any other platform mentioned on this page.