NDIS platforms with no commission: what your options are in 2026

Commission is the most significant ongoing cost for independent NDIS support workers using marketplace platforms. Unlike a fixed subscription fee, commission scales with your income — so the more successful you become, the more you pay. This article looks at which NDIS platforms charge commission, which use a flat-fee model instead, and what the difference means in practice over a full year of support work.

How commission works on NDIS platforms

On commission-based NDIS platforms, the platform takes a percentage of every transaction between a worker and a participant. This is usually structured as a combined take rate — the worker sets an hourly rate, the platform adds its fee on top, and the participant pays the combined total. The worker receives their stated rate; the platform keeps the difference. The take rate typically applies to every single booking with no cap, no expiry and no reduction as you grow.

Mable, the largest independent support worker platform in Australia, operates on a combined take rate of approximately 16.6% as of 2026. On a standard weekday rate of $62 per hour, that represents roughly $10.30 taken per hour billed. A worker doing 25 hours per week for 48 working weeks pays over $12,000 in platform fees annually. A worker doing 35 hours per week pays over $17,000.

The flat-fee alternative

Flat-fee platforms charge a fixed monthly membership regardless of how much you bill. The membership covers your listing and access to the platform's tools. There is no commission on individual jobs, bookings or invoices. The cost of the platform does not increase as your income increases.

For a worker billing 25 hours per week, the break-even point between a 16.6% commission and a flat monthly fee is quite low. If the flat fee is under roughly $1,000 per month — which it typically is for solo worker tiers — the flat-fee model saves money from the first billing cycle. The more hours you bill, the greater the saving.

Platforms compared by model

The honest trade-off

Commission platforms have one genuine advantage that flat-fee platforms are still building: participant volume. Mable has a large established base of self-managed and plan-managed participants actively looking for workers. A flat-fee platform with a smaller participant base may cost you less per month but give you fewer inbound enquiries, particularly in the early stages.

The practical approach many workers take is to use a commission platform to build an initial client base, then transition those clients to a flat-fee platform once the relationships are established. Whether this is possible depends on the terms of the commission platform — some restrict you from moving client relationships off the platform.

For workers who already have clients or are confident they can find them through other channels — referrals, their own network, word of mouth — the flat-fee model is almost always better value from day one.

What Juste adds beyond no commission

Most no-commission platforms are primarily directories. Juste is a directory combined with a full business operations platform. The Solo membership includes the directory listing plus a compliance register, service agreements, NDIS invoicing from the 2026-27 catalogue, expense and mileage tracking, a tax-time export, append-only shift notes, two-way reviews and direct messaging. The aim is that an independent support worker or small agency can run their entire operation through one flat-fee platform rather than combining a directory, an invoicing tool, a compliance spreadsheet and a messaging app.

This article is general information dated 15 August 2026. Platform fees and features change — verify directly with each platform. Juste is operated by Leah Justyce Art Gallery ABN 73 658 665 321 and is not affiliated with any other platform mentioned in this article.