Question 1

What is Juste?

Accepted Answer

Juste is an NDIS provider directory and operations platform. Participants and families browse and compare providers for free with no account needed. Providers pay a flat membership to list and run their business - rostering, workers, communication and invoicing - all in one place.

Question 2

Does Juste take a commission?

Accepted Answer

No. Juste charges providers a flat membership fee only. There is no commission, no payout fee, and no cut from any job. Providers keep 100 percent of every job.

Question 3

Is it free for participants and families?

Accepted Answer

Yes. Browsing the directory is always free and needs no account. A free participant account lets you track your schedule, get notified of worker changes, write shift notes and leave reviews.

Question 4

How does invoicing and claiming work?

Accepted Answer

Providers create invoices in the dashboard. Plan-managed and self-managed claims are handled as standard invoices. For NDIA-managed claims, providers export a one-click PRODA-ready file.

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