The best Mable alternative for independent NDIS support workers in 2026

Mable is the largest platform for independent NDIS support workers in Australia, with over 23,000 workers signed up. But large does not mean cheap, and for established independent workers, the commission model has a significant cost that compounds over time. This article looks at what Mable actually charges, who it suits, and what your alternatives are if you are looking to keep more of what you earn.

What Mable actually charges

Mable operates on a combined take rate of roughly 16.6% built into the rate participants pay. Workers set their own hourly rates, but the platform adds a fee on top that participants pay. In practice, this means the participant pays more per hour than the worker receives, with Mable taking the difference. The commission applies to every single booking — your first client and your hundredth client, your first hour and your thousandth hour. There is no cap and no graduation to a lower rate as you grow.

For a worker doing 30 hours a week at $62 per hour, that take rate costs over $15,000 a year. For a worker doing 40 hours a week, the number is closer to $21,000. These are not platform fees in the traditional sense — they are an ongoing percentage of your income, taken indefinitely.

Who Mable genuinely suits

To be fair to Mable, there are situations where it makes sense. If you are just starting out as an independent worker and have no existing client base, Mable's network of participants gives you immediate access to people looking for support. The platform handles agreements and invoicing within its system, which reduces admin at the start. And its large participant base means there is genuine work available, particularly in major cities.

Mable is also limited to self-managed and plan-managed participants — if you want to work with NDIA-managed participants, you will need to be a registered provider, and Mable cannot help with that.

What to look for in an alternative

Before switching from Mable or choosing a different platform from the start, it is worth being clear about what you actually need. Most independent NDIS support workers need four things: a way to be found by participants, a way to manage compliance (screening, insurance, qualifications), a way to invoice correctly, and a way to manage the admin without it eating all their non-billable hours.

Platforms that only solve one of these — like directory-only tools or invoice-only apps — still leave you stitching together a solution from multiple sources. The most efficient alternative is one that covers the whole operation.

Juste: flat fee, no commission, full operations

Juste is built specifically as a Mable alternative for independent workers who want to keep 100 percent of what they earn. The Solo membership is a flat monthly fee — the same price whether you bill 10 hours or 100. There is no commission on any job, any booking or any invoice, ever.

On top of the directory listing (structured for Google and AI search), the Solo membership includes a compliance register with expiry alerts for your screening clearance, insurance, First Aid and qualifications; a service agreement builder; NDIS-compliant invoicing from the full 2026-27 support-item catalogue with price-cap warnings and PRODA export; expense and mileage tracking; a tax-time export for your accountant; append-only shift notes that protect you; two-way reviews; and direct messaging with participants.

The honest limitation: Juste is newer and has a smaller participant base than Mable. If you are starting with zero clients and need the platform to find your first work, Mable's network is larger. If you already have clients or are confident you can find them through other channels, the flat fee model saves you significantly over time.

This article is general information dated 15 August 2026. Platform fees and features change — verify directly with each platform before making decisions. Juste is operated by Leah Justyce Art Gallery ABN 73 658 665 321.