Brevity vs Juste: NDIS software compared

Part of our NDIS provider software comparison guide →

Brevity and Juste both sell to the NDIS sector, but they are not really built for the same job. Brevity is per-client practice management software for disability service organisations — rostering, billing and plan management across a participant caseload. Juste is a flat-fee membership that combines a public provider directory with the invoicing, compliance and record-keeping an independent worker or agency needs underneath it. This article compares what each actually does, what each costs, and who each genuinely suits.

What Brevity is

Brevity Care Software is a Sydney-based vendor, founded in 2017, selling organisation-wide practice management software to disability and aged care providers. Its NDIS product lines cover general provider management, plan management, support coordination, allied health, and supported independent living (SIL) — plus separate modules for aged care providers running Support at Home, CHSP and HCP programs. It integrates with the NDIS API (including PACE), does OCR invoice processing, and is ISO/IEC 27001 certified for information security.

Brevity's pricing is per client under management rather than a flat fee. Published figures put it at roughly $6.49–$6.99 per client per month (excluding GST) depending on plan and billing term, with a separate base/business plan fee in the range of $64.90 a month and a setup fee on top. In practice, the bill scales directly with how many participants the organisation manages — a provider with 200 active participants pays for 200 participants, every month, regardless of hours delivered.

What Juste is

Juste charges by worker-team size, not by participant count: a flat monthly membership from Solo (one independent worker, $29/month) through Small, Mid and Large (up to 250 workers), with custom Enterprise pricing beyond that. There is no per-participant fee and no commission on any job — the bill doesn't move whether a worker or agency has 5 participants or 50.

Juste also starts from a different front door: a public, searchable directory so participants can find and contact a worker or agency directly, with the operations layer — service agreements, NDIS invoicing on the current support-item catalogue, a compliance register with expiry alerts, append-only shift notes, and participant messaging — sitting underneath that listing. Brevity has no public-facing directory component; it is purely back-office software for an organisation that already has participants.

Where they actually differ

Pricing model. Brevity's cost grows with participant count — more clients means a bigger monthly bill, indefinitely. Juste's cost is set by worker-team size and stays flat as the participant base grows within that tier, so taking on more participants doesn't automatically increase the platform bill.

Scope. Brevity is broader in one direction — it covers aged care programs (Support at Home, CHSP, HCP) alongside NDIS, and has a longer track record with ISO 27001 certification. Juste is NDIS-only and newer to market.

Getting found. Brevity assumes an organisation already has participants and needs to run its back office. Juste is built around the front end of that problem too — a directory listing for participants to find the worker or agency in the first place — alongside the same operational layer.

Who it suits. An established provider already managing a large caseload across NDIS and aged care, with the admin resourcing to run an enterprise system, is well served by Brevity's depth. An independent support worker or a smaller-to-mid agency that wants predictable pricing, a public listing, and one platform that doesn't charge more just because the participant count grows is better served by Juste.

What this looked like in practice at one Brevity provider

Feature lists are one thing; day-to-day use is another. Based on direct experience at an NDIS provider that ran Brevity, the gap between the two showed up in three places. Rostering looked automated on paper, but in practice reception staff still spent much of the day manually calling around to fill open shifts rather than it happening through the system. GPS-based clock-in/clock-out didn't track reliably, so it couldn't be relied on as a record of where and when a shift actually happened. And travel/mileage wasn't part of the core platform at all — it had to be logged separately through a different in-house tool on Brevity's own website, outside the main workflow. Issues raised about these were repeatedly reported and, in this provider's experience, went unresolved.

The subscription price was never really the full cost. A receptionist spending most of their working day manually chasing shift fills is a wage cost that doesn't show up on the software invoice, but it's real money leaving the business every week — and in this provider's experience, it added up to more than the subscription itself. The cheapest price on paper isn't the cheapest total cost if the system pushes the work back onto staff instead of actually automating it.

This is one provider's experience, not an independent audit, and software reliability can vary by plan, region and configuration — so treat it as a data point, not a universal verdict. For what it's worth, the specific gaps described are exactly the areas Juste builds as native rather than bolt-on: shift offers go out automatically in worker-ranking order instead of relying on someone making phone calls, clock-in location is captured as part of the shift record itself, and mileage tracking lives in the same dashboard as everything else rather than a separate tool.

This article is general information dated 9 October 2026, based on publicly available sources. Platform fees and features change — verify directly with Brevity before budgeting. Juste is operated by Leah Justyce Art Gallery ABN 73 658 665 321 and is not affiliated with Brevity Care Software.